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Frequently Asked Questions

Last updated: September 13, 2026

How much does FlexChallenge cost?

FlexChallenge is a subscription app. There are two plans:

  • Yearly — $24.99 (works out to about $2.08 a month)
  • Monthly — $3.99

One subscription unlocks every feature. There are no separate tiers, no extra in-app purchases, and no ads. Prices above are for the US App Store; you'll always see the exact price in your own currency in the app before you buy anything.

Is there a free trial?

Yes — 14 days free on either plan, for new subscribers who haven't subscribed to FlexChallenge before. Apple determines eligibility from your Apple Account's subscription history; if you're not eligible, the app won't show you a trial and your subscription starts as a paid one.

During the trial you pay $0.00 today and get full access. At the end of the 14 days, the subscription automatically converts to paid at your chosen plan's price unless you cancel at least 24 hours beforehand.

How do I cancel?

Cancel any time in iOS Settings → [your name] → Subscriptions → FlexChallenge → Cancel Subscription.

A few things worth knowing:

  • Cancelling stops future renewals. You keep full access through the end of the period you already paid for.
  • To avoid being charged, cancel at least 24 hours before your trial or billing period ends — Apple charges within the 24 hours before renewal.
  • Deleting the app does not cancel your subscription. You have to cancel through iOS Settings.

Can I get a refund?

Refunds for App Store subscriptions are handled entirely by Apple — we have no ability to issue or reverse a charge. Request one at reportaproblem.apple.com or through Apple Support, and Apple decides under its App Store policies.

I already subscribed — how do I restore my purchase?

Tap Restore Purchases on the subscription screen (it's also on the very first welcome screen). As long as you're signed in to the same Apple Account that bought the subscription, your access comes right back. You'll never be asked to pay twice for the same subscription.

What happens if my subscription runs out?

The app shows a resubscribe screen, and its features aren't accessible until you subscribe again. Your data isn't deleted — every challenge, photo, note, and streak stays on your device exactly as you left it and comes back when you resubscribe.

If you don't plan to resubscribe, export a backup first (see below). Deleting the app permanently erases your data, and because we never had a copy, we can't recover it for you.

Where is my data stored?

Entirely on your device. Challenges, tasks, photos, videos, voice notes, and step data are all stored locally using Apple's on-device storage. There's no cloud sync, no ads, and no cross-app tracking in the app. (Our website uses ordinary analytics cookies, like most sites; the app doesn't.)

The one exception is subscription information: to know whether your subscription is active, the app exchanges your App Store receipt and an anonymous, randomly generated ID with Apple and with RevenueCat, our subscription-management provider. No name, no email, no health data, and nothing you write or photograph in the app is ever included. See our Privacy Policy for the full details.

Do I need an account?

No. There's no sign-up, no login, and no account. Download the app and start your first challenge immediately.

How do I back up or restore my data?

Back up: In the app's settings, use the backup/export feature. It creates a JSON file containing your data, which you can save anywhere you like — Files, iCloud Drive, AirDrop to another device, etc.

Restore: Use the restore/import feature and select a backup file you previously saved.

Tip: Export a backup before deleting the app or moving to a new device — since your data lives only on your device, we can't recover it for you.

How does step tracking work?

When you create a step-based task, FlexChallenge asks for permission to read your step count from Apple Health (and/or your device's built-in pedometer). It reads steps only — nothing else — and uses them solely to track progress on your step tasks. Step data never leaves your device. You can revoke access at any time in the Health app or iOS Settings.

What is the day-end time, and how do day transitions work?

Each challenge has a configurable day-end time — the moment your "day" rolls over to the next one. Midnight is the default, but night owls can set it later so a 1 a.m. workout still counts for "today."

When the day rolls over:

  • Completed days advance your streak and your challenge progress.
  • Counters (like water intake) reset for the new day.
  • If you're running a strict-mode challenge and missed tasks on the previous day, the app prompts you with a choice: restart the challenge from day one, or continue where you left off.

Why does my widget show old data?

iOS refreshes widgets on its own schedule — roughly every 15 minutes, and sometimes less often to save battery. If your widget looks behind, just open the app; that forces an immediate refresh.

How do I delete my data?

Two options:

  • Delete a single challenge inside the app — that removes the challenge and all its data.
  • Delete the app from your device — that removes everything FlexChallenge ever stored.

Because we never receive your data, there's nothing to delete on our end. (Any backup files you exported yourself remain wherever you saved them, under your control.)

What challenges can I run?

You can build your own from scratch, or start from one of our built-in programs — including 75 Days: Phase I, II and III, 75 Soft, Core 4, Habit Stacking, Mindful Living, Creative Sprint, and Revenue Growth. Every template is fully editable: change the duration, add or remove tasks, and pick strict or flexible mode before you start.

A note on fitness and your health

FlexChallenge is a habit and challenge tracker, not medical advice, and several templates include physical tasks. Consult your physician before starting any fitness or nutrition program, especially if you have a medical condition, are pregnant, or haven't exercised in a while. Stop and seek medical attention if you feel pain, dizziness, or discomfort. See our Terms of Service for the full disclaimer.

How do I contact support?

Email us at support@flexchallenge.app. We read everything and we'll get back to you as quickly as we can.

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